This is a course packed with information, very interactive and hands on. Knowledge is checked frequently to ensure everyone is absorbing the information. The delivery was engaging, referenced to real incidents and experiences. there were some brilliant scenarios where our reactions and actions were assessed and discussed afterwards, emphasis being on applying the techniques learned with posotive critique and good feedback. The delivery over 4 days was sufficent, infact as a group it was agreed that given over any less a period would have been detrimental to good learning. I thoroughly enjoyed the course, the facilities were good, I was left feeling confident in my abilities and knowledge. Absolutely reccomended.