"Professional, Knowledgeable, Experienced "

Review by Ryan Clontz on 11th June 2013 | Course Completed: 11th June 2013

Overall Rating 5
Review Breakdown
Training Received5
Customer Service5
Value for Money4

Close Protection Course + FPOS-I by G4S (Phoenix)

I'll preface my review by stating that this is the only CP course that I've undertaken, so I can't really compare Phoenix to any of the other training providers. That being said, I put a lot of time and research into selecting a course and believe I made the right decision. The accommodations were outstanding. The rooms provided were large, accommodating either 2 or 4 students and were well equipped. There were 3 or 4 chefs on rotation serving 3 very good meals every day. They were also able to deal with any special dietary needs. The instructors were all experienced, with the expected pedigrees (SAS, MI5, etc.) and were professional, approachable and always ready to help and answer questions, in the classroom and out. As I said, I haven't attended any of the other CP courses, but the instructors here were able to cover all of the material and ensure that we had a good understanding of it. The equipment provided was exceptional. We were issued several vehicles for use during the course and had no problems with them at all. Same goes for communications, or any other issued equipment. There's a lot to cover in 20 days, but most areas are covered in detail and the course doesn't really seem rushed. It is certainly aimed at serving or prior service personnel, so some areas might require extra study for those without experience and it should by no means be considered as one's only source of professional education. However, the environment was extremely conducive to learning and teamwork and there's certainly a lot to gain from the course. The instructors put a lot of effort and one on one time with students, letting them know there strengths and weaknesses and providing career advice. I found this to be one of the most valuable aspects of the course. Overall, it was a great experience and I would definitely attend another Phoenix course, as well as recommend this course to anyone looking to enter the industry.